{"id":180,"date":"2023-04-14T12:20:29","date_gmt":"2023-04-14T11:20:29","guid":{"rendered":"https:\/\/absolutelymike.co.uk\/?page_id=180"},"modified":"2023-06-18T17:08:05","modified_gmt":"2023-06-18T16:08:05","slug":"sse-work-examples","status":"publish","type":"page","link":"https:\/\/absolutelymike.co.uk\/index.php\/portfolio-old\/sse-work-examples\/","title":{"rendered":"SSE work examples"},"content":{"rendered":"<p>During my time at <a href=\"https:\/\/sse.co.uk\/home\">SSE<\/a> as a UI\/UX Designer and Digital UX Manager I helped support<span style=\"font-size: 1rem;\"> the creative lead and the user testing agency, helping drive the team to implement &#8216;brilliantly simple design solutions&#8217; across the digital online experience. Providing expert advice on accessibility issues and working with the team producing solutions for multiple platforms in the desktop and mobile markets.<\/span><\/p>\n<p><a href=\"https:\/\/absolutelymike.co.uk\/index.php\/sse-work-examples\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-104 size-medium\" src=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2017\/08\/SSE_Logo_Primary_72dpi_RGB-300x141.jpg\" alt=\"SSE logo\" width=\"300\" height=\"141\" srcset=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2017\/08\/SSE_Logo_Primary_72dpi_RGB-300x141.jpg 300w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2017\/08\/SSE_Logo_Primary_72dpi_RGB.jpg 709w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n\n\n<p class=\"wp-block-paragraph\">During my time at SSE I worked on a variety of projects within the public facing services for energy and Telecommunications.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Below are a few examples of what I was doing at SSE.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Energy and Telco design work<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I generally start working ideas out in a sketch book. I find it&#8217;s the easiest and quickest way to get ideas down. It&#8217;s even easier when you already have a style guide to work from as all you&#8217;re sketching are the places things go and their hierarchy. This example from working on improving the energy sign-up journey is no different. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"945\" height=\"821\" src=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-handsketch.png\" alt=\"\" class=\"wp-image-181\" srcset=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-handsketch.png 945w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-handsketch-300x261.png 300w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-handsketch-768x667.png 768w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><figcaption class=\"wp-element-caption\">Sketching out an energy sign-up journey<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Sketches may be user tested and reworked and would then, through an iterative and collaborative processes including other members of the design team, developers and test participants, eventually lead to a final design. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"652\" height=\"917\" src=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-design.png\" alt=\"\" class=\"wp-image-182\" srcset=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-design.png 652w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-design-213x300.png 213w\" sizes=\"auto, (max-width: 652px) 100vw, 652px\" \/><figcaption class=\"wp-element-caption\">Example of the quote part of the sketch from above, as a fully designed page<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The finished designs would then be user tested in laboratory conditions with multiple participants &#8211; both current and prospective customers, to see how well they performed and if any changes needed making to the pages.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"655\" src=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-usertesting-1-1024x655.png\" alt=\"\" class=\"wp-image-184\" srcset=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-usertesting-1-1024x655.png 1024w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-usertesting-1-300x192.png 300w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-usertesting-1-768x491.png 768w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-energy-usertesting-1.png 1291w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><figcaption class=\"wp-element-caption\">User testing being carried out in a controlled environment with members of the public<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Changes would be made and tested again to make sure the designs were ready for building into public facing html pages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In order to build the pages, the designs needed to be specified for the build process and a document completed so that the development team knew what to place where and the desired functionality of each component.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"720\" src=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-build-spec-1024x720.png\" alt=\"\" class=\"wp-image-185\" srcset=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-build-spec-1024x720.png 1024w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-build-spec-300x211.png 300w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-build-spec-768x540.png 768w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/sse-build-spec.png 1299w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><figcaption class=\"wp-element-caption\">Example of a build spec outlining what each component is<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">I also worked on projects to enhance the customers&#8217; experience around the transparency of viewing their bills, moving from pages that had very little information such as this:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"601\" src=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance01-1024x601.png\" alt=\"\" class=\"wp-image-221\" srcset=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance01-1024x601.png 1024w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance01-300x176.png 300w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance01-768x450.png 768w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance01.png 1422w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><figcaption class=\"wp-element-caption\">Energy customer dashboard with minimum details<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">To something a little more enlightening such as the following screen where customers could review their energy usage and balance:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"593\" src=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance02-1024x593.png\" alt=\"\" class=\"wp-image-222\" srcset=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance02-1024x593.png 1024w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance02-300x174.png 300w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance02-768x445.png 768w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/livebalance02.png 1439w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><figcaption class=\"wp-element-caption\">An enhanced energy customers dashboard<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">I also worked on many designs and user flows for a new billing engine that was implemented. This project was run in an Agile format, with daily stand-ups and weekly sprints. Below is an example of a workflow diagram made up of individual mobile page designs to explain the flow.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/worldpay-flow-1024x547.png\" alt=\"\" class=\"wp-image-223\" srcset=\"https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/worldpay-flow-1024x547.png 1024w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/worldpay-flow-300x160.png 300w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/worldpay-flow-768x410.png 768w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/worldpay-flow-1536x820.png 1536w, https:\/\/absolutelymike.co.uk\/wp-content\/uploads\/2023\/04\/worldpay-flow.png 2048w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><figcaption class=\"wp-element-caption\">Example of screen designs and user flow diagram<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">More information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I hope that gives an overview of the kind of work I did at SSE. For more information and details about my work at SSE, please <a href=\"https:\/\/absolutelymike.co.uk\/index.php\/contact-us\/\">contact me<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/absolutelymike.co.uk\/index.php\/portfolio\/\" data-type=\"page\" data-id=\"21\">Back to Portfolio<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>During my time at SSE as a UI\/UX Designer and Digital UX Manager I helped support the creative lead and the user testing agency, helping drive the team to implement &#8216;brilliantly simple design solutions&#8217; across the digital online experience. Providing expert advice on accessibility issues and working with the team producing solutions for multiple platforms &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/absolutelymike.co.uk\/index.php\/portfolio-old\/sse-work-examples\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;SSE work examples&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":21,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-180","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SSE work examples - absolutelymike<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/absolutelymike.co.uk\/index.php\/portfolio-old\/sse-work-examples\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SSE work examples - absolutelymike\" \/>\n<meta property=\"og:description\" content=\"During my time at SSE as a UI\/UX Designer and Digital UX Manager I helped support the creative lead and the user testing agency, helping drive the team to implement &#8216;brilliantly simple design solutions&#8217; across the digital online experience. 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